Symmetry Financial Group Pty Ltd trading as Symmetry Property Finance
ACN 116 889 555 ABN 51 116 889 555
AUSTRALIAN CREDIT LICENCE NUMBER 382809
INTERNAL DISPUTE RESOLUTION (IDR)
Should you have a complaint we will do the best to resolve it via our INTERNAL DISPUTE RESOLUTON process.
Complaints can be made by contacting our Complaints Contact person – David Coxon
By email: email@example.com
By written letter: PO BOX 8104 SUBIACO EAST WA 6904
By facsimile: (08) 93889690 By telephone: (08) 63801400
In person: 5/245 Churchill Avenue Subiaco WA 6008
We will endeavour to deal with your complaint as quickly as possible.
EXTERNAL DISPUTE RESOLUTION (EDR)
Symmetry Property Finance is a member of an independent external dispute resolution scheme, the Credit Ombudsman Services Limited (COSL). If at any time, you feel your complaint remains unresolved or you wish COSL to further investigate your complaint, you can contact COSL as detailed below:
CREDIT OMBUDSMAN SERVICES LIMITED
PO BOX A252 SOUTH SYDNEY NSW 1235
Telephone: (02) 9273 8455 Facsimile: (02) 9273 8440